SERVICES

After conducting research into your company and the external factors (positive and negative) affecting its growth and development, we design and implement highly effective strategies and solutions that will bring optimal results. Effectively we work as a member of your managerial staff, proactively driving your company onto the path to success.　We tend to find we work in the following areas:

  Corporate/Marketing Strategy

- Market research (area market/sales channels assessments, 3C (company/customer/competitor) analysis,
  customer satisfaction/positioning surveys, target segmentation etc),  PEST/SWOT analyses

- Strategic management (strategy formulation/business scenario 4C and implementation)

- Strategic marketing mix (4Ps) identification and implementation

- Composition of business plans

- Sales strategy planning 

- New business development

- Customer satisfaction and service improvement

- Corporate/product branding strategy planning and implementation

- CRM (Customer Relationship Management) planning

  Management

- Organizational change management

- Operational improvement planning

- Staff motivation and team building strategies

- Incentive sales promotion management

- Performance measures (KPIs) planning

  Export

- International market research

- Export strategy development and implementation

- Market entry strategy (market identification, pricing, promotion, distribution, labelling etc)

- Advice on freight and logistics (Incoterms, regulations, documentation etc)

- Sales opportunities/leads development and conversion

- Market visit planning

- Trade show participation strategy planning

We also offer a program of one-to-one coaching sessions for those companies seeking personalised and ongoing support and advice. These sessions are held approximately once a month and offer an opportunity for companies to air concerns and discuss issues as well as outline and analyse ideas and plans. By providing a neutral yet informed sounding board, we ensure that any strategy implemented is logical and well thought-out and hence brings the results that it should. For further information on this service, please contact us for a free initial consultation.

GSS are able to create and present informative, interactive and highly educational workshops and seminars that will give you the understanding as well as the stimulus you need to start to make changes in your business now. Both Directors of GSS have extensive experience presenting to both very large and small groups and varying in audience from SME and micro-business owners to CEOs of major international corporations. Most recently in the Illawarra, they have been appointed as speakers for the Wollongong Small Business Club, Shellharbour City Business Network, Kiama Small Business Forum Meeting, University of Wollongong's e-Club, NSW Department of Industry and Investment's Small Biz September, Biz Booster Illawarra/Shoalhaven and the Economic Gardening Illawarra Program. Topics have ranged from Strategy Formulation/Business Scenario to Marketing to CRM strategies to Staff Motivation, among others.